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Here are the answers to the most common questions we get.
If you don’t find the answer to your question here, please contact us and we’ll help you!
DO YOUR CLOTHES COME UP BIG OR SMALL?
Our sizes are right in the middle. Most of our customers experience they are true to size. If in doubt, pick a smaller size as they come with stretch around waist and bottom. You’ll find measurement lists under size guide.
CAN I CHANGE SIZE IF I PICKED THE WRONG ONE?
Of course,
you have the full right of exchange within 14 days of having the item
delivered. Being a small company, we are unfortunately unable to pay for the
return postage. Click here to buy a return postage bill. We'll send you the new
size as soon as we get the first one back.
Find more info under terms and conditions.
CAN I USE KNEE PADS IN YOUR TROUSERS?
You certainly can. For many of the designs you can order detachable knee pad pockets that that go on the outside, on others there are traditional knee pad pockets on the inside. Check the info under each item.
Knee pads can be found here.
WHAT IS THE DIFFERENCE BETWEEN AVA & TILDE?
The styles Ava and Tilde have a similar close fit with a high waist. They share the same stretch material over the buttocks and knees, but feature different primary materials. Ava is crafted from a natural fabric, 100% cotton, whereas Tilde is composed of a main material blend of 60% cotton and 40% polyester, enhancing its durability. Additionally, Tilde boasts an additional leg pocket complete with a zipper and a D-ring, a feature absent in Ava. For a detailed exploration of the distinctions and resemblances, you can refer to our model comparison.
WHERE TO TRY ON YOUR CLOTHES?
We have a limited number of retailers and primarily sell through our online store. You are also welcome to visit our own store located in Stallarholmen, Sörmland. The office/shop is situated in a charming building called Gula Industrihuset, alongside a collection of vintage shops and a café. Please contact us before your visit to ensure that we are guaranteed to be on site.
I’M PLANNING TO GIVE AWAY A PAIR OF OPEROSE TROUSERS AS A GIFT, HOW QUICKLY CAN I GET A DELIVERY?
We normally deliver within 1-3 working days in Sweden, but feel free to contact us, and we’ll make sure to prioritize your delivery if need be.
Yes, usually it works just fine, sometimes the delivery is super fast and sometimes it takes around two weeks. We ship from Sweden and exactly how the process is depends on how the trade agreements.
- EU: Within the EU, there is free trade and you pay VAT in the online shop and no duty needs to be paid.
- Norway: We are connected to VOEC, and you pay VAT in the online store and we will handle the rest.
- Other countries: In general, you shop VAT-free in the online store and then pay customs duties/taxes for the goods in the country of delivery.
WHAT I WANT IS UNAVAILABLE. WHEN WILL YOU HAVE IT BACK IN STOCK?
It varies a bit depending on the lead time (time from order to delivery) and other factors. However, the best way to ensure you don’t miss it when it’s back in stock, is to set up a notification next to the product in the online store. You’ll receive an email as soon as we restock the item.
I WANT TO SHOP AS A BUSINESS, BUT NOT THROUGH THE ONLINE STORE?
You can place your order via email instead, and we’ll send you a manual invoice directly. If you’d like to order a larger quantity, we’d be happy to provide a quote first.